Nancy Kim, General Manager

I manage daily operations for Lakeshore Title and my duties include overseeing the construction escrows, recordings, closing and post-closing departments. Please contact me with any escalating title issues you may have or any customer service needs.

Robert Haapasaari, Chief Accountant & Human Resources Director

I am the human resources manager and accountant for our company.

Please contact me if you have questions about accounts payable, receivables or HR.

Amy Smith, Examiner & Policy Manager

I head Policy Production and ensure timely issuance. I am the person to contact to learn about the status of your Policy. I search pre-and post-closing updates and Letter Reports. I back up our primary examiner producing Commitments and Letter Reports. My greatest passion will always be metes and bounds mapping and making sure a Legal Description, lacking a Survey, is in the most correct and customary format.

I offer 18 years of experience in the Title Insurance industry.

Patrick Pontarelli, Examiner & Attorney

I examine document packages provided by our search service and prepare a commitment for title insurance that names the current owner(s), provides a legal description of the property and lists open mortgages, taxes, and other liens that affect the title to your property.

Please contact me if you have questions about the commitment, need additional information included in it or have documentation to help clear the exceptions raised.

John Conlon, Examiner & Attorney

I am the initial contact person when you have legal questions regarding your title insurance. I contact other agents and underwriters for letters of indemnity or for information missing from public records. And I evaluate and finalize payoff letters or releases for un-released mortgages, tax and judgment liens.

Shaunna Bredeson, Closer

I conduct refinance, reverse mortgages and purchase closings. I assist other departments by obtaining funding authorizations, back up recordings, order entry and CPL’s.

Please contact me if you need assistance with CPL's, APLD Certificates or have general customer service questions.

Chase Bowler, Closer

I am looking forward to speaking with you about how we can help our service partners close their clients' loans worry-free. For questions regarding scheduling, settlement statement preparation and funding, please feel free to contact me.